If you find one of our products on a different site at a better price, Backcountry will beat it by 5%! Here’s how it works:
The item must be in stock and the price must be currently listed
The item must be sold by a U.S.-based online retailer authorized by the brand. Auction sites excluded.
The item must be identical and in new condition (same size, color, model year)
5% offer applied to the item before tax and shipping costs
If a product you find matches these conditions, contact one of our Gearheads before you place your order and we’ll adjust the price.
If you find a product that meets these conditions after you’ve already made a purchase, contact a Gearhead within 48 hours and we’ll refund the difference.
You can reach out to Gearheads (our customer service team) by chatting online 24/7 or calling 1-855-485-8174.
Price match discounts cannot be combined with any other offers or promotions. All competitor pricing must be verifiable online, and approval for price matching is made at the discretion of Backcountry staff.
Sales tax, shipping, and other fees
Rebates, free offers, and one-time-only or bundled promotions
Advertised pricing from a competitor based on a misprint or typo
Services like ski tunes or bike rentals
Protect+ Powered by Extend™ products and custom orders
Excludes 3rd party sellers like eBay and Amazon and cash- back affiliate purchases (e.g., Active Junky)
Free Standard Shipping on Orders Over $50
Getting your order quickly shouldn’t cost a fortune. If your order totals $50 or more, you qualify for free standard shipping. At checkout, just make sure to select the "Standard" option. Orders placed before 3pm MST will generally ship the same day; orders placed over the weekend or on recognized holidays will generally ship the next business day. Eligible orders will arrive 4-6 business days from the date of shipment. Next Day Air orders must be placed by 12:00 MST in order to guarantee same day shipment.
Some Restrictions Apply:
Available for orders shipped to the contiguous United States only (excludes AK, HI, and international orders)
Excludes PO boxes & APO addresses
Excludes complete bikes, bike frames, bike wheels, travel cases, ABS airbag packs or cylinders, kayaks, SUP boards, surfboards, crash pads, cargo boxes, car racks, indoor cycles, rooftop tents & all other freight items
Not valid on pre-orders or back orders
Offer available for a limited time only
Have questions? Contact one of our Gearheads on Live Chat or by calling 1.800.409.4502
New, unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, we’ll issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded for store credit.