During Chinese Spring Festival 2020/1/21 - 2020/2/3, we will not ship any order. You can place the order and we will ship them after holiday.
HOW TO TRACK MY ORDER?
If you have created registered an account you can simply log in and check your order status under "my account". If you have any problem to check your order, please contact our service staff.
WHERE DO WE SHIP?
We are available worldwide yet, no matter where you are. You will get free delivery. If you are in a remote area the delivery cannot reach. we would be happy you contacted us first to confirm. Please refer to our contact page for our contact information.
HOW LONG WILL TAKE FOR US PROCESS YOUR ORDER AND HOW LONG IT TAKE FOR YOUR ITEMS TO ARRIVE?
We now provide customers standard shipping, We will process the order and despatch your items in 2 days, and will takes 7-15 business days for the delivery.
HOW MUCH IS THE COST OF THE DELIVERY OF AN ITEM/ORDER?
We are very happy to tell our customers that delivery is totally free worldwide on every order.
HOW DO I RETURN AN ITEM/ORDER?
Our return policy lasts 180 days. Since you signed the package, you can return or exchange in the next 180 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
To return your product, contact us using our contact page and we will provide you with our current return address.
HOW DO I EXCHANGE AN ITEM/ORDER?
You can exchange a purchased product since you signed the package in the next 180 days.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To exchange an item or order, contact us using our contact page and we will provide you with our current return address.