Frequently Asked Questions

Q:How do I request a return?

A:You can request a return by contacting KingCamp via "Contact Us" at the bottom of the KingCamp homepage. Our return policy is no reason to return within 30 days at the seller's expense. After 30 days, if the product is returned or exchanged due to product problems, the shipping fee shall be borne by the seller; the return shipping fee for non-product problems shall be borne by the buyer. Please describe in detail the reason for your return and the problems encountered, and we will deal with it for you as soon as we receive your request.

Q:Where is my package?

A: You can click "Order Status" at the bottom of the KingCamp homepage or contact KingCamp service team via "Contact Us" at the bottom of the KingCamp homepage.

Q:Which country do you ship to? sell around United States. If you live in United Kingdom, Please go to to shop items.

Q:What should I do if I want to do business with KingCamp?

A:You can contact KingCamp with "Contact Us" at the bottom of the KingCamp homepage.You can put forward the project you want to cooperate with, we will have a dedicated staff to communicate with you and look forward to meeting you.
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