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Frequently Asked Questions
Are there requirements to use Klarna?Yes, you’ll need:
-A US-issued debit or credit card
-To be 18+ years old
-A US billing address
-An SMS-capable phone number
How do I apply?If the items in your cart are eligible
for payments with Klarna, the option will be presented at checkout. After confirming your phone
number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment
method with Klarna and accept the terms of your payment plan.
What if I make a return?When you make a return, a
partial or full refund will be issued based on the items returned and the payments owed to
Klarna will be adjusted accordingly. If there is a delay in KingCamp registering a return
Klarna will issue a new payment due date for the stuff you decided to keep. Please see the
KingCamp “returns” page for more information about what
products can be returned.
What if I can’t make a payment?Please reach out to
Klarna’s customer service team and they’ll be happy to look into the options available. You can
contact them in the “Klarna app” or at“Klarna.com.
Are there late fees?A late fee may be charged if a 4
interest-free payments payment cannot be collected. Please see “terms”
for full details.A late fee may be charged if a monthly financing
payment is not made on time. Please see “terms”
for full details.
Want help placing an order?Give one of our highly
qualified Gearheads a call and they can help you get the exact gear you need - complete with
Klarna payment options: 1-855-720-5117.
The Fine PrintMonthly financing issued by WebBank,
member FDIC and serviced by Klarna. See monthly financing “terms”
for more details. Klarna 4 interest-free payments offered or arranged
pursuant to a California Finance Lenders Law license. See 4 interest-free payments “terms”
for more details.
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Free Standard Shipping on Orders Over $50
Getting your order quickly shouldn’t cost a fortune. If your order totals $50 or more, you qualify for free standard shipping. At checkout, just make sure to select the "Standard" option. Orders placed before 3pm MST will generally ship the same day; orders placed over the weekend or on recognized holidays will generally ship the next business day. Eligible orders will arrive 4-6 business days from the date of shipment. Next Day Air orders must be placed by 12:00 MST in order to guarantee same day shipment.
Some Restrictions Apply:
Available for orders shipped to the contiguous United States only (excludes AK, HI, and international orders)
Excludes PO boxes & APO addresses
Excludes complete bikes, bike frames, bike wheels, travel cases, ABS airbag packs or cylinders, kayaks, SUP boards, surfboards, crash pads, cargo boxes, car racks, indoor cycles, rooftop tents & all other freight items
Not valid on pre-orders or back orders
Offer available for a limited time only
Have questions? Contact one of our Gearheads on Live Chat or by calling 1.800.409.4502